Home » News and Forum

News and Forum

You do not need to log in or register if you only want to view a topic in a forum below, but if you register you can receive notifications about your selected forum or topic and, in order to post in a forum, you must be logged in. 

Welcome Guest

Pages: 1
Help needed to trace garden water supply
membershipPostJuly 3, 2020, 09:31
Administrator
Posts: 346
Registered:
March 24, 2015, 10:28
Normal topicHelp needed to trace garden water supply

A member is having difficulty with the supply of water to the garden. Scottish Water say it is not to do with their supply to the house, which is strange.

Neighbours nearby have renovations in progress.

Does anyone

    have the kit to trace water etc pipes ?
    know where there might be plans of water supplies ?
    have any advice ?

Best I don't put the name and address here.

You could either comment on here or send me a message, and I will pass it on !

PlanningPostJuly 3, 2020, 09:58
Administrator
Posts: 147
Registered:
April 4, 2018, 13:36
Normal topicHelp needed to trace garden water supply

If the supply to the house is running normally (i.e. water at the kitchen tap) then Scottish Water would be right to say there is no problem with the supply to the property. It is then a job for a plumber to trace the supply to the garden tap.

There are cases where properties have been modified or divided when water supplies get complicated and someone's garden tap is supplied from another property. Because we do not meter domestic properties in Scotland, people would have no reason to notice such a cross-connection. It is only if building work gets done in the neighbouring property and the water is turned off or the supply reconfigured that the garden tap loses its supply and the cross-connection becomes apparent.

It sounds as though a plumber is required to trace the pipework.

PlanningPostJuly 3, 2020, 10:04
Administrator
Posts: 147
Registered:
April 4, 2018, 13:36
Normal topicHelp needed to trace garden water supply

Does anyone
.....
know where there might be plans of water supplies ?

You can buy detailed plans of the water supply. Scottish Water has authorised three suppliers, listed on this page of their website. One of these has this service that provides plans for £33 + VAT. But these will only show you the pipework in the street up to your property, not any pipework on your own property, unless a public main or sewer runs across your property.

membershipPostSeptember 13, 2020, 11:48
Administrator
Posts: 346
Registered:
March 24, 2015, 10:28
Normal topicHelp needed to trace garden water supply

This member is still looking for help ... anyone??

Richard BennettPostSeptember 13, 2020, 19:07
Newbie
Posts: 1
Registered:
March 28, 2020, 18:25
Normal topicHelp needed to trace garden water supply

Have you dug round the standpipe to find which direction the pipe goes?

The pipe could have been squashed by tree roots. This happened to the pipe from the pump in our garden pond.

Are there a commercial premises next door? they can pay for their water through private water companies. We lost our water supply at the Observatory for weeks after Scottish Water turned down the pressure (they do this to reduce leakage as it is cheaper than repairing leaks) They said that the failure of the water supply was nothing to do with them as our water was supplied by a private company "Business Stream". The latter denied any responsibility too. Turned out that they are a wholly owned subsidiary of Scottish Water! Problem solved when the pressure was turned back up again.

You can hire pipe detectors. E.g. https://www.hss.com/hire/p/cable-avoiding-tool-cat3
I don't think that they are easy to use though. A few years ago when Scottish Power Networks were attempting to install a smart meter they sent out a groundworks contractor with a JCB to dig a hole in the garden to so that they cut through the cable. A man in a hard hat and high vis-vest walked round the garden with the detector and confidently told me where the cable entered the house. I knew exactly where it entered and it was about 2 metres from where they proposed to dig the hole. So we had a standoff until the 3 electricians arrived. The one who did the work decided he didn't need the cable cut so the three groundworks people went back to Govan with their JCB and cable detector.

Richard Bennett
24 Grange Terrace

membershipPostSeptember 14, 2020, 14:06
Administrator
Posts: 346
Registered:
March 24, 2015, 10:28
Normal topicHelp needed to trace garden water supply

"We have a separate garden water supply into the garage which arises from the main nowhere near the supply to the house. It has a stopcock in the pavement outside, with a small cast-iron cover labelled 'water'."

A reply (to me) from a member

membershipPostSeptember 14, 2020, 14:06
Administrator
Posts: 346
Registered:
March 24, 2015, 10:28
Normal topicHelp needed to trace garden water supply

Reference the query about water pipes, I can recommend a professional firm called Paradigm Reinstatements Ltd (370 4059) who have a division called Water Loss Solutions (info@water-loss-solutions.co.uk). Water Loss S. certainly has the right equipment (ie cameras that go up and down pipes) and I have used them twice before successfully. At the moment I am awaiting their arrival for yet another ‘mysterious’ water loss that is affecting my conservatory from the outside. They will of course charge you for consultancy. In the first instance when I consulted them, it was an insurance issue and they also handled repairs.
On another note, and in a house in the Borders, I discovered that the pipe carrying the water into my house was not the responsibility of Scottish Water when it came to repairs. Their responsibility stopped at the delivery point in the street fronting the house while the adjacent kennel that carried the water delivery pipe into the house was the responsibility of the owner. To this day, I do not understand the legality or ins and outs of that one!
Anyway, hope this helps.

Another reply (to me) from a member

membershipPostSeptember 14, 2020, 14:08
Administrator
Posts: 346
Registered:
March 24, 2015, 10:28
Normal topicHelp needed to trace garden water supply

Just come off the phone with Scottish Water, re on-going query of water supply. I’ve made a little head-way, so here goes.
Under ‘normal’ circumstances sw would send someone to investigate, but under Covid restrictions they are unable to do so; they are not sure how long these will be in place.
The advice was to bring in a plumber, as has been suggested; they do not have a recommendation list but do back SNIPEF – Scottish Northern Ireland Plumbers Employers Federation. They have a website which can be accessed by adding .org. the Edinburgh branch can be contacted at 0131 556 0600.

One more ...

EleanorPostSeptember 15, 2020, 22:29
Newbie
Posts: 1
Registered:
September 11, 2020, 12:30
Normal topicHelp needed to trace garden water supply

Many thanks everyone for answering the this thread.
We have dug the pipe and it does run to neighbours garden.

Pages: 1
Mingle Forum by Cartpauj | Version: 1.1.0beta | Page loaded in: 0.016 seconds.